When you register or use the 1040 platform, we collect certain categories of information to ensure our services run smoothly and securely. Below are the types of information we collect:
Full name, email address, phone number, date of birth, and encrypted password. This information is required to create and verify your account on 1040.
Device type, operating system, browser version, IP address, and language settings. This data helps us optimise how the platform is displayed and detect any unusual activity.
Transaction details in Ringgit Malaysia (RM), deposit and withdrawal records, and payment methods used. Full card numbers or bank account numbers are not stored on our servers.
Game records, session duration, access frequency, games played, and interactions with platform features. This helps us continuously improve the user experience over time.
How Your Information is Used
1040 uses collected information solely for legitimate purposes directly related to the provision of our services. We do not use your data for unrelated purposes without your consent.
- Account management: Verifying your identity, processing registration and login, and maintaining the security of your account.
- Transaction processing: Managing deposits, withdrawals, and financial records in MYR accurately and securely.
- Service delivery: Ensuring that games, bonuses, and platform features work as intended for you.
- Security and fraud prevention: Detecting and blocking suspicious activity, including unauthorised access attempts.
- Service communications: Sending important notifications related to your account, transactions, and policy updates.
- Platform improvements: Analysing usage patterns in aggregate (without identifying individuals) to improve the quality of the 1040 platform.
Cookies and Session Tracking
The 1040 platform uses cookies and similar tracking technologies to ensure a smoother, more seamless browsing experience. Cookies are small files stored on your device when you access our website.
There are three main types of cookies we use:
Required for core platform functions such as login, session security, and language preferences. Cannot be disabled.
Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
Saves your preferences such as language and display settings to deliver a more personalised experience on your next visit.
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 1040 platform.
How Your Data is Stored and Protected
Data security is a top priority at 1040. All personal information is stored on servers protected with encryption and strict access controls. We use SSL protocols to ensure that data transmitted between your device and our servers remains encrypted in transit.
Access to users' personal data is granted only to staff who genuinely need it to carry out their responsibilities, and they are bound by strict confidentiality obligations. We also conduct regular security reviews to ensure our data protection systems remain up to date.
Your account information is retained for the duration your account remains active, and for a reasonable period after account closure to meet applicable legal and financial audit requirements in Malaysia.
Data Sharing and User Rights
When Information is Shared
1040 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Your information is shared only in the following limited circumstances:
- With payment service providers that process your MYR transactions, under strict confidentiality agreements.
- When required by law, court order, or a lawful request from the relevant authorities in Malaysia.
- To prevent fraud or to protect the legitimate rights of 1040 and other users.
Your Rights as a User
As a 1040 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to any financial record retention requirements mandated by law.
Policy Changes and How to Contact Us
1040 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material changes via an in-platform notification or to the email address registered with your account. The date of the most recent update will always be displayed at the top of this page.
Continued use of the 1040 platform after any changes to this Privacy Policy take effect will be considered acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our support team by email at [email protected]. You may also visit our FAQ page for answers to general questions about your account and privacy.
Still Have Questions?
Contact us or check our FAQ page for more information. You can also register and start using the 1040 platform with complete confidence.